Terms & Conditions

Headlines Hairpieces understands that it is difficult buying over the internet when you cannot see the item and try on the styles and colours. price excluding postage if you are not 100% satisfied with the style or colour. All returns are at the clients cost of postage and handling.

Eligibility for Refund:

Hairpieces must be returned in perfect condition, unaltered, unworn, undamaged and with all tags attached in original packaging. In-eligibility for Refund: Items that are not eligible for a refund are custom/ made to order hairpieces, items that have been worn and sale items.

How to request a Refund:

Customers must notify Headlines Hairpieces of the problem and request a refund. Requests for refunds must be made within ?? days of receipt of your hairpiece in the mail. Refunds must be pre-authorised by Headlines Hairpieces. Please contact barbara@headlineshairpieces.com.au to obtain refund authorisation. Items must be returned within 48 hours of making your refund request. Headlines Hairpieces retains the right to decide whether a product has been misused or treated in any way. Items must be sent back via Registered Post, we take no responsibility for lost items.

Exchanges:

One item per client per transaction. Any balance remaining after your exchange will be refunded into your account via the same method you originally paid. Please note new shipping charges will apply to your new order. Items must be sent back via Registered Post, we take no responsibility for lost items.

Eligibility for Exchange:

Hairpieces must be returned in perfect condition, unaltered, unworn, undamaged and with all tags attached in original packaging.

In-eligibility for Exchange:

Items that are not eligible for a refund are custom/ made to order hairpieces, items that have been worn and sale items.

Need more help? Please contact Headlines Hairpieces directly on (03) 9584 9153 or email info@headlineshairpieces.com.au

Gift Voucher $50 off all hairpieces over $100 Applies till the end of November.

$500 IXIAH Voucher Competition:

  • Until 31 December 2015, when you purchase any hairpiece from our website you will have the chance to win a $500 IXIAH Voucher! For full terms and conditions for this online competition please read following HERE.

 

 

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